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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
HIENADTOR 24V 180W Generator Charger is a direct replacement power adapter engineered to charge Jackery Explorer 1000 (E1000) and Explorer 880 (E880) portable power stations safely and reliably.
If your original Jackery charger stopped working or you need a spare for travel, this replacement from HIENADTOR delivers the correct 24V/180W output, global AC input compatibility, and a longer cord so you can plug in where it’s most convenient. It is built specifically for the Explorer 1000 and Explorer 880 models (P.N. KA18024075-6C). Before buying, confirm your unit’s model number — this adapter is not compatible with Jackery Pro or larger models such as Explorer 1500/2000 or the Explorer 1000 Pro (2022/2023 variations).
This adapter provides the same output specifications as the original charger: 24 volts at a maximum of 180 watts, designed to work with the Explorer 1000 (1002Wh) and Explorer 880 (880Wh) power stations. Its connector and plug form factor match the original equipment, ensuring a proper fit without modification.
The charger supports a global AC input range (100–240V, 50/60Hz), so it can be used in most countries with the correct wall socket. HIENADTOR added a sturdy three-prong AC plug for improved grounding and an LED indicator to show power status so you can confirm charging at a glance.
Use this adapter only with the listed compatible models to avoid mismatched voltage, connector shapes, or power delivery limitations. It is explicitly not compatible with Explorer 1000 Pro, Explorer 1500, Explorer 2000 Pro, or other Jackery releases unless they show the matching P/N.
Each order includes one HIENADTOR 24V 180W charger tailored for the specified Jackery models, plus support options in case you need help. The package is backed by a 30-day refund window and a 12-month exchange policy, along with customer service to answer post-sale questions.
Who is this for? If you own a Jackery Explorer 1000 (E1000) or Explorer 880 (E880) and need a safe, reliable replacement or spare power adapter — for home backup, RV trips, camping, or as a travel charger — the HIENADTOR 24V 180W charger is built to match those units’ power needs and connector type. If your Jackery shows a different P/N or you own a Pro or larger model, look for a charger specifically listed for that model to ensure compatibility and safe charging.
Q: Is this charger compatible with Jackery Explorer 1000 Pro?
A: No. This HIENADTOR charger is not compatible with Explorer 1000 Pro, Explorer 1500, or Explorer 2000 Pro. Use only models listed: Explorer 1000 E1000 and Explorer 880 E880.
Q: What is the cable length and input voltage range?
A: The charger cable is 7.5 ft (90 in) long and supports 100–240V AC input at 50/60Hz for global use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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