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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This synthetic turf replicates natural grass texture without the upkeep. Made from PE/PP fibers and a resilient rubber backboard, the 5x8 ft Heyroll turf brings a green lawn look to patios, balconies, play areas, and pet spaces while resisting heat, frost, and daily wear. The 20mm (0.8 inch) pile height and four-tone color blend create a softer feel underfoot, while low-maintenance materials remove the need for mowing, watering, or fertilizing.
The Heyroll turf is built for exterior conditions: heat-resistant fibers and a durable rubber backing help it endure sun exposure and occasional cold. Drainage holes and a textured underside promote quick water release so rain or spills do not pool on the surface.
Yes — the synthetic turf is pet-conscious and engineered for easy cleaning. The water-draining backing prevents odors from trapped moisture, and solid fibers simplify hair and waste removal for routine care.
Heyroll turf comes ready to trim for bespoke fits. The mat can be cut with a utility knife or heavy-duty scissors and secured with outdoor tape, stakes, or adhesive depending on surface type — ideal for balconies, decks, or small lawns.
The 20mm (0.8 inch) pile provides a soft, low-profile surface that mirrors a well-kept lawn without excessive thickness. The four-tone color blend delivers visual depth so the turf reads as natural from a short distance while remaining practical for high-traffic areas.
Who this is for: Heyroll 5x8 ft 20mm turf suits homeowners, apartment renters, pet owners, and DIY landscapers who want a low-upkeep green surface for patios, balconies, play areas, or indoor accent spaces. It’s a practical choice if you need a durable, drainable, and easily trimmed grass solution that looks natural without ongoing lawn care.
Q: Is Heyroll turf safe for pets?
A: Yes. The synthetic PE/PP fibers are pet-safe, easy to rinse, and the backing has drainage holes to reduce trapped moisture and odors.
Q: How do I clean and maintain the turf?
A: Rinse with a hose for regular cleaning, pick up debris, and brush occasionally. Use mild soap for stains; drainage design speeds drying.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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