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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This Heyroll turf roll recreates the look and feel of natural grass without watering, mowing, or constant upkeep. Built from PE and PP fibers with a sturdy rubber backing and drainage holes, the carpet is UV-resistant, waterproof, fire-resistant, and designed to stand up to pet traffic, children’s play, and outdoor weather. The short pile and four-tone blade blend deliver a natural appearance while remaining easy to clean and quick to dry.
The artificial grass uses a four-tone color mix and a 0.8-inch (20mm) pile height to mimic a trimmed lawn’s texture and depth. Fibers are soft underfoot yet resilient, giving a convincing look from a distance and comfortable footing up close.
Yes — the Heyroll turf is made from non-toxic PE and PP materials with a secure rubber backing, offering a pet- and child-friendly surface. The backing includes drainage holes so liquids clear quickly, and the material is engineered to resist staining and fading.
Installation is straightforward: choose and prepare the area, roll out the turf, trim to fit, and seal the edges. Routine care is minimal — occasional sweeping, rinsing, or light brushing keeps the surface looking fresh without mowing or fertilizing.
Heyroll offers hundreds of pre-cut custom sizes, making this turf adaptable to patios, balconies, play areas, and larger yards. The product’s versatile design works equally well indoors or outdoors and suits decorative or functional installations.
Who is this for? Homeowners and renters who want a low-maintenance green space, pet owners needing a durable play and relief area, landscapers seeking an easy-install lawn alternative, and event planners wanting a realistic grass surface without the upkeep. If you need a resilient, natural-looking turf in a ready-to-lay size (4ft 11in x 8ft) that handles weather and pets while reducing maintenance, Heyroll’s artificial lawn rug is a practical choice.
Q: What are the exact dimensions and pile height?
A: This Heyroll turf measures 4ft 11in x 8ft with a 0.8 inch (20mm) pile height.
Q: Can I use this turf for dogs and will it drain well?
A: Yes — it’s pet-safe and has a rubber backing with drainage holes to help liquids clear quickly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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