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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Heyroll artificial turf is a durable, realistic 7 ft x 15 ft synthetic grass rug with 0.8 inch pile that works indoors or outdoors for patios, pet areas, and landscaping.
This Heyroll turf carpet reproduces the look and feel of natural lawn using a four-tone polyethylene/polypropylene blend and a sturdy plastic backing. At 20 mm (0.8 in) pile height it balances plush comfort and resilience: soft enough for pets and barefoot use, yet firm enough to recover from foot traffic and furniture. UV-stable, waterproof, and fire-resistant features make it a low-maintenance alternative to living grass, and pre-cut sizing with custom options lets you cover patios, balconies, play areas, or temporary event floors without specialist tools.
The Heyroll turf uses a multi-tone filament mix and a reinforced backing to mimic natural blades and soil depth. It’s designed to rebound after compression and to resist fading when exposed to sun.
Yes—Heyroll turf is pet-friendly and simple to maintain. The backing includes drainage to speed drying, and the synthetic fibers are resistant to stains and odors when rinsed or treated with mild cleaners.
Installation is straightforward for most homeowners and renters: measure, prepare a flat base, unroll the turf, trim to fit, and secure the edges. Adhesives or landscape staples can be used depending on the sub-surface.
Heyroll turf is manufactured to be weather resistant and colorfast. UV protection and durable stitching reduce fading and fraying even under heavy foot traffic and outdoor exposure.
Who this is for: homeowners, renters, event planners, and pet owners who want the look of a lush lawn without the upkeep. It’s a practical choice for balconies, patios, play areas, dog zones, or indoor accents where a natural grass appearance is desired but irrigation, mowing, or soil is not an option.
Q: Is this turf safe for dogs and children?
A: Yes — made from PE & PP, the turf is pet- and child-friendly, non-toxic, and easy to rinse clean.
Q: Can I place the turf on concrete or a balcony?
A: Yes — it installs on concrete, decking, compacted soil, and balconies; use adhesive or staples as needed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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