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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Heyroll Natural Artificial Grass Turf is a thick, low-maintenance 4 ft × 10 ft synthetic lawn that looks and feels like real grass while resisting wear from pets, kids, and heavy foot traffic.
If you want an evergreen, mess-free lawn for a balcony, patio, play area, or event space without mowing, watering, or fertilizers, this Heyroll 1.38" blade artificial turf delivers realistic texture, reliable drainage, and a sturdy backing that lays flat and stays secure. The turf arrives ready to trim for custom shapes, drains quickly through enlarged holes, and is made without lead so it’s safer for families and pets.
The 1.38-inch blade height combined with a 75 oz face weight creates a plush, springy surface that closely mimics natural grass. Yellow thatch fibers blended with bright green blades reproduce depth and color variation you’d expect from a healthy lawn.
Yes — Heyroll turf is designed for active households. It’s made lead-free, resists wear, and includes quick-draining holes so spills and pet messes rinse out easily. The non-slip backing keeps the turf stable on patios and play areas.
Installation is straightforward: unroll, trim to fit, and position — no infill required for typical high-traffic applications. Routine care is minimal: sweep or hose to remove debris, rinse pet areas to limit odors, and allow to air dry.
The Heyroll turf is engineered for outdoor exposure, offering long-term wear resistance, fire resistance, and frost tolerance. It holds color and structure through sun and cold, making it suitable for year-round installations in many regions.
Who is this for? Heyroll Natural Artificial Grass Turf suits homeowners and renters who want the look and feel of a lush lawn without upkeep, pet owners seeking a cleaner outdoor surface, parents creating a safe play area, and event planners needing a quick-install green surface. Choose the 4 ft × 10 ft roll for balconies, small yards, patios, or as a modular section for larger installations — cut and join pieces to fit custom layouts and high-traffic zones.
Q: Can I cut the Heyroll turf to fit an irregular balcony?
A: Yes — the turf trims easily with a utility knife so you can shape it to custom balcony or patio layouts.
Q: How do I clean pet urine or spills from this artificial grass?
A: Rinse the area with water and let it air dry; enlarged drainage holes speed drying and reduce odor buildup.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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