




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
HERA'S PALACE 13 ft double-sided patio umbrella is a large, crank-operated outdoor shade designed to provide strong UV protection and stylish coverage for patios, poolsides, and gardens.
This extra-large rectangular umbrella combines a 100% polyester canopy with a robust 12-rib steel frame to deliver wide, reliable shade and lasting outdoor performance. Finished in haze blue, the twin-sided design gives generous coverage for seating areas, dining sets, or lounge chairs; the crank handle makes raising and lowering the canopy simple while the powder-coated ribs resist rust in humid conditions. The canopy fabric is fade-resistant and easy to clean, letting you maintain a fresh look through seasons of sun and light weather exposure.
The 13 ft rectangular canopy offers a broad footprint that covers large seating or dining arrangements without crowding. Its twin-sided layout maximizes shaded area compared with single-pole umbrellas of similar nominal size.
Yes — the combination of a 100% polyester canopy and 12 steel ribs provides a sturdy configuration built for repeated outdoor use. The frame’s powder coating helps protect against corrosion, and the canopy resists fading and is simple to wipe clean.
Operation is straightforward: turn the crank handle to open or close the canopy in seconds. Routine maintenance is minimal — keep the fabric clean and store the umbrella or close it during strong winds to extend its lifespan.
The haze blue color and modern rectangular profile blend with many outdoor decors, from coastal to contemporary. Use it over a dining table, lounge area, or poolside seating to create a focal shade element that coordinates with cushions and outdoor rugs.
Who is this for: The HERA'S PALACE 13 ft double-sided patio umbrella is aimed at homeowners and hosts who need a large, easy-to-operate shade solution that looks good and stands up to regular outdoor use. It’s a practical choice for families, backyard entertainers, pool owners, and small businesses seeking a visually appealing umbrella that covers wide seating arrangements without complicated installation.
Q: Does the umbrella include a base?
A: No, a base is not included; choose a compatible heavy base rated for a 13 ft umbrella for stable installation.
Q: Is the canopy UV protective and water resistant?
A: The 100% polyester canopy is designed to resist fading and shed light rain, offering sun protection for outdoor use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
