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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The HERA'S PALACE 13 ft large double-sided rectangle patio umbrella is a heavy-duty outdoor shade solution that delivers wide UV-resistant coverage and easy crank operation for patios, poolsides, and gardens.
This oversized navy blue market umbrella combines a durable polyester canopy with a reinforced steel frame to shelter larger outdoor seating or dining areas. Designed to resist fading and stand up to everyday use, it opens and closes with a simple crank and offers a rectangular footprint that shades more surface area than round umbrellas. It’s a practical option when you need broad coverage, reliable structure, and an attractive design that complements outdoor decor.
The 13-foot rectangular canopy casts a broad, elongated shade ideal for covering dining tables, lounge sets, or poolside chairs. Its double-sided design maximizes usable shaded surface compared with a circular canopy of similar nominal size.
The canopy uses 100% polyester treated to resist UV fading and repel light moisture. Routine care is straightforward: brush off debris, hose down gently, and allow to dry fully before closing to avoid mildew.
The umbrella’s frame features a 12-rib steel construction with powder-coating for rust protection, giving the canopy a solid, wind-resilient skeleton. A built-in crank handle makes raising and lowering the umbrella quick and safe without heavy lifting.
The navy blue option blends with most patios and landscapes while the overall design complements a variety of outdoor styles from coastal to contemporary. It’s well-suited to areas where long rectangular shade is preferred over circular coverage.
Who this umbrella is for: If you need wide, reliable shade for an outdoor dining table, a long lounge area, or a poolside arrangement, the HERA'S PALACE 13 ft double-sided patio umbrella offers a practical balance of coverage, durability, and simple operation. It’s a good fit for homeowners, rental property managers, cafes with long outdoor seating, or anyone wanting an elegant navy shade that resists fading and performs well in everyday outdoor settings. Note that a compatible base or mounting solution is required for safe installation and optimal wind resistance.
Features:
Q: Does this umbrella come with a base?
A: No, the umbrella does not include a base; use a heavy council-approved base or in-ground mount for stability.
Q: Can the canopy resist sunlight and light rain?
A: Yes, the 100% polyester canopy is UV-resistant and water-repellent for light rain and sun protection.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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