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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The HEINPRO Cordless Pole Saw is an 8-inch, DeWALT 20V MAX-compatible battery pole saw that reaches up to 14.2 ft and includes an automatic oiling system for smoother cutting.
This lightweight battery-powered pole saw is built to expand your cordless toolset without needing a dedicated battery — it accepts DeWALT 20V MAX batteries (battery and charger sold separately). The unit combines a detachable extension pole, an 8-inch guide bar and chain, an automatic lubrication mechanism, and ergonomic controls designed to lower vibration and improve handling for pruning and light limb removal around the yard.
With the detachable extension attached and measured from a 6 ft operator holding the pole at shoulder height, the HEINPRO pole saw offers a maximum cutting height of about 14.2 ft. Reach will vary with user height and stance, but the two-piece pole gives a usable working range for most residential pruning tasks.
The saw is compatible with DeWALT 20V MAX lithium-ion batteries, allowing you to use batteries already in your 20V tool kit. Battery and charger are not included, so you can match runtime and capacity to your needs by selecting the DeWALT battery you prefer.
An integrated automatic oiling system continuously lubricates the chain and guide bar during operation to reduce friction and wear. The pole saw also uses metallurgical enhancements in its cutting components to help preserve edge life and maintain consistent cutting behavior over repeated use.
The HEINPRO pole saw includes ergonomic features such as a low-vibration build, a dual-side safety lock trigger for left- and right-handed users, and an adjustable shoulder strap to distribute weight. These elements reduce fatigue and help you maintain control during extended pruning sessions.
Who is this for: The HEINPRO Cordless Pole Saw is a good match for homeowners and DIY landscapers who already own or plan to use DeWALT 20V batteries and need a portable, easy-to-store tool for pruning trees, trimming high branches, and routine yard maintenance. It’s best for light-to-moderate cutting tasks rather than heavy professional logging; if you prioritize portability, compatibility with an existing 20V battery system, and straightforward maintenance features like automatic oiling, this model is designed to fit those needs.
Q: Does the HEINPRO pole saw include the battery and charger?
A: No. The pole saw is compatible with DeWALT 20V MAX batteries, but battery and charger are not included.
Q: What size branches can this 8-inch pole saw cut?
A: Designed for light-to-moderate pruning, it handles typical residential branches; cutting capacity depends on operator technique and battery power.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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