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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
HEATIT HIRD 240FT is a 5W/ft constant‑wattage roof and gutter de‑icing cable engineered to prevent ice dams and keep gutters, downspouts, and roof edges clear of ice.
When winter weather packs snow and freezing rain onto your roofline, ice buildup can block gutters and form destructive ice dams. The HEATIT HIRD heat tape delivers steady heat along roof edges, gutters, and downspouts to promote uninterrupted meltwater flow and reduce the risk of pooling and freeze‑thaw damage. Built with thick XLPE insulation, full aluminum foil screening, and a tinned copper braid, this cable is ETL and CSA certified for safety and durability across North America.
The cable supplies consistent 5 watts per foot of heat to the contact surface, melting accumulated ice and snow so water can escape into the drainage system. It’s designed for direct installation in gutters, along roof eaves, or inside downspouts to form melt channels that prevent blockages.
Yes. The HIRD cable is fully ETL and CSA certified and includes a UL‑certified plug, giving comprehensive component and cable safety verification. Before you install, uncoil the entire length, keep it separately laid out, plug it in briefly to confirm it warms, then unplug and proceed with mounting.
The cable uses tough XLPE inner insulation and a protective outer jacket to resist abrasion, moisture, and UV exposure. Internally it includes 100% aluminum foil screening plus a tinned copper braid to improve grounding, reduce electrical interference, and extend service life under freeze/thaw cycles.
Measure the total gutter run, valley lengths, and downspouts to determine if 240 ft covers your needs or if additional runs are required. The cable is sold as a continuous 240 ft length and can be arranged in straight or zigzag patterns; account for anchoring points and avoid overlaps to maintain performance.
Who is this for? Homeowners and property managers in cold climates who want a reliable, certified solution to reduce ice dams, clogged gutters, and roof edge ice buildup will benefit from the HEATIT HIRD 240FT de‑icing cable. It suits residences with noncombustible shingles, commercial buildings with accessible gutters, and anyone seeking a tested, long‑lasting heat tape to preserve roof and drainage system performance during winter months.
Q: Can I overlap the HEATIT HIRD cable during installation?
A: No. Do not overlap or let the cable touch itself; uncoil fully and lay separately before testing and mounting.
Q: Is this cable compatible with plastic gutters and asphalt shingles?
A: Yes. It works with metal or plastic gutters and noncombustible roof shingles like asphalt, per installation guidelines.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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