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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The feather flag uses a mix of aluminum and fiberglass in its pole system with a polyester banner that resists fading. The construction balances lightweight portability and structural support so it stays visible in common weather conditions when properly secured.
The six arrow signs are double-sided 12 x 16 inch panels made from 0.16 inch thick plastic and reinforced with H-beam supports. Their rigid profile resists bending and keeps printed graphics legible, while the included H-shaped stakes allow fast installation in soil or turf.
Assembly requires no special tools: snap-together pole sections for the feather flag and simple H-stake insertion for the plastic arrows. Takedown is equally fast, making the set practical for temporary events where speed and repeatability matter.
The kit is suitable for a wide range of outdoor and semi-outdoor situations where you need to show direction or designate parking areas. Use it at ceremonies, retail openings, school events, community festivals, or temporary business promotions to make navigation clear for drivers and pedestrians.
Q: Does the feather flag require tools to assemble?
A: No, the feather flag snaps together and installs without tools; the kit includes a carry bag.
Q: How many stakes are included for the arrow signs?
A: The kit includes three solid H-shaped stakes to mount the six double-sided arrow panels.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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