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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Gtongoko’s 92-inch adjustable shepherds hook is a heavy-duty, squirrel-resistant pole system designed to hang bird feeders, plants, lights, and décor securely outdoors.
This adjustable outdoor pole assembles from five steel sections into heights of 92, 76, 60, or 44 inches and includes a 19-inch polypropylene squirrel baffle and a stable 7-prong ground base. Powder-coated steel resists rust and bending, while the smooth, glazed baffle helps prevent squirrels from climbing to your feeder. The elegant black finish and simple silhouette let it blend into gardens, patios, and event settings while supporting a range of hanging items.
The pole uses a wide, smooth 19-inch squirrel baffle that slides onto the shaft below the hook so animals cannot climb past it. Its glazed PP surface reduces grip, making squirrels slide off before they can reach the feeder. Positioning the baffle at the correct height and using the 7-prong base for stability further reduces access.
Yes — the system breaks down into five pole sections so you can add or remove segments to reach 92, 76, 60, or 44 inches. That flexibility lets you tailor the height for large hanging feeders, delicate hanging plants, or string lights. Sections screw together for a secure fit and simple assembly.
The pole is constructed from heavy-duty steel and finished with a powder coat that resists rust and chipping. Its robust build resists bending in wind and holds hanging items securely. The classic black finish keeps the look tidy over seasons while requiring minimal maintenance.
The design supports many outdoor accents: potted plants, string lights, wind chimes, seasonal decorations, or aisle florals for events. The simple, retro silhouette complements gardens and wedding setups while the sturdy base provides extra stability for heavier displays. Use multiple poles to create paired arrangements or to line a path.
Who is this for: Gardeners, bird enthusiasts, event planners, and homeowners who want a reliable, adjustable outdoor hanging solution that deters squirrels. It fits users who need a durable, weather-resistant pole with flexible height options and a professional-looking black finish for outdoor décor, feeders, or lighting.
Q: How tall does the Gtongoko shepherds hook get?
A: Fully assembled it reaches 92 inches and can be shortened to 76, 60, or 44 inches by removing pole sections.
Q: Does the squirrel baffle really stop squirrels?
A: The 19-inch glazed PP baffle creates a slick barrier that makes climbing difficult, reducing squirrel access when installed below the hook.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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