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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These high-luster tempered glass pieces give a clean, modern look to indoor and outdoor fireplaces, fire pits, and fire tables while tolerating the high temperatures produced by gas flames. The 1/2-inch size balances sparkle with coverage, letting flames dance and reflect through the glass for an even, decorative burn. Because the glass is tempered for heat resistance and polished for a reflective finish, it creates bright highlights without the dust or crumbling of older materials.
Replacing traditional media with reflective glass transforms the flame visuals, producing stronger twinkles and a more contemporary aesthetic. The polished surfaces catch and scatter light, making flames appear fuller and more vibrant without changing the flame color.
Yes — GRISUN tempered fire glass is compatible with propane, natural gas, and many electric gas log systems when used according to your appliance’s instructions. It’s intended as decorative media around burners and should be placed so it doesn’t obstruct burner ports or flame flow.
Tempered glass doesn’t break down into the dusty grit that volcanic rock or ceramic can over time, so it stays cleaner and maintains its reflective qualities. It also provides more consistent heat distribution around visible areas and is easier to rinse and maintain when needed.
A single 20-pound bag of 1/2-inch GRISUN fire glass typically covers a modest-sized burner area; coverage depends on burner shape, depth, and desired look. For shallow, decorative coverage over a ring burner you might use a lighter layer; deeper beds or larger fire tables will need multiple bags for full coverage.
Who is this for: GRISUN Fire Glass suits homeowners and designers who want a low-maintenance, modern look for indoor or outdoor gas and electric fire features. It’s ideal for people renovating a firepit or upgrading an older fireplace to a cleaner, reflective media—plus DIYers who appreciate straightforward installation and easy cleaning.
Q: Is GRISUN Fire Glass safe for propane and natural gas?
A: Yes, it’s tempered for heat and suitable for propane and natural gas systems when placed so burner ports aren’t blocked.
Q: How long will a 20 lb bag last?
A: Depends on burner size and depth; one 20 lb bag usually covers a small to medium burner at a 1–2 inch depth.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
