




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
GRILLME Pond De-icer is a 380W floating heater designed to keep a hole in frozen backyard ponds so fish retain oxygen and survive winter conditions.
Winter ice can seal off oxygen exchange and put pond fish at risk; the GRILLME Pond De-icer provides a reliable, compact solution by maintaining an open spot in the surface ice. Built with a 316L stainless steel heating element and a reinforced nylon float, this unit is intended for outdoor ponds deeper than 11.8 inches and operates on standard 120V household power with a long 236-inch cord for flexible placement.
The heater warms surrounding water to keep a patch of the surface from icing, allowing gas exchange and helping maintain a safer environment for fish and other pond life. Because it floats, it targets the water–air interface where ice forms.
Installation is straightforward: submerge the heater fully in the pond, allow it to float, and plug into a grounded outdoor GFCI outlet. Position the unit where circulation is best or where you need the ice-free opening most, avoiding shallow, turbulent spots.
Routine checks keep the heater operating efficiently: clear mineral scale from the heating rod when present and avoid using the unit in corrosive or untreated waters. Follow manufacturer guidance to protect the appliance and pond inhabitants.
The GRILLME 380W unit is best suited to small-to-moderate backyard ponds where maintaining a breathing hole is the priority rather than raising overall water temperature. For larger bodies or severe cold, multiple units or a higher-wattage solution may be necessary.
Who is this for: The GRILLME Pond De-icer is aimed at pond owners, hobbyist koi and goldfish keepers, and backyard landscapers who need a compact, weather-resistant device to prevent complete surface freezing and preserve oxygen exchange in winter months. If you want a plug-and-float solution made from durable 316L stainless steel with a long power cord and straightforward upkeep, this unit fits most domestic pond situations where water depth exceeds 11.8 inches.
Q: Can the GRILLME de-icer be left running all winter?
A: Yes; it’s designed for continuous winter use if kept fully submerged and connected to a GFCI-protected outlet.
Q: Is this unit safe for saltwater or well water?
A: No; it’s intended for tap and typical pond water only, not seawater, well water, or corrosive liquids.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
