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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The GrillGrate The Grate Tool is a hybrid spatula-and-fork made to slip between GrillGrate rails so you can lift food cleanly without scraping or gouging the grill surface.
Designed to pair with GrillGrate and sear grate systems, this compact metal tool reaches under steaks, fish, and vegetables to lift and turn food while preserving the nonstick surface and grill seasoning. It solves the common problem of trying to pry food off raised rails with bulky spatulas that scrape or wide forks that miss the lift point. The Grate Tool’s slim profile, sharpened tine, and flat edge give you both control and protection when handling delicate or well-seared items.
The tool’s narrow fork tine is designed to slide between GrillGrate rails to gently lift food from underneath rather than forcing it sideways across the surface. This prevents scraping of the grate coating and helps preserve sear marks and seasoning on both food and grate.
Yes—the Grate Tool combines a lifting edge with a puncture tine so it functions as both fork and spatula. It’s useful for flipping thin items, retrieving delicate proteins, and stabilizing foods while transferring them to plates or carving boards.
Beyond food handling, the Grate Tool can assist with light cleaning tasks around GrillGrate rails, helping to dislodge stuck bits and tidy spaces between the grates. It’s not a heavy-duty scraper but is handy for routine post-cook touch-ups that preserve the grate surface and make full cleaning easier.
The Grate Tool’s balanced shape gives better control when lifting hot food, reducing the chance of slips or spills. The combined fork-and-spatula design means fewer tool changes and steadier handling when moving items from grate to platter.
Who is this for: The GrillGrate The Grate Tool suits home grillers and outdoor chefs who use GrillGrate or sear grate systems and want a purpose-built utensil to lift food cleanly without damaging the grate. It’s ideal for anyone who sears steaks, cooks delicate fish or vegetables on raised rails, or prefers a minimalist set of versatile tools that protect cooking surfaces while improving handling and cleanup.
Q: Will the Grate Tool scratch my GrillGrate surface?
A: Designed to lift rather than drag, the slim tine minimizes scraping; avoid aggressive sideways scraping to protect the grate finish.
Q: Can I use the tool for both flipping and cleaning?
A: Yes. It functions as a spatula/fork for lifting and helps dislodge small debris between rails for light cleaning.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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