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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Grill Rescue Ultra Pro replaceable scraper head is a bristle-free, heat-resistant cleaning pad designed to steam-clean and scrape grease from cast-iron, stainless-steel, porcelain, ceramic, and flat-top grill grates.
Made for backyard cooks who want fast, safe cleanup without wire bristles, this Rescue-Upgraded head combines heat-retardant foam with a high-temperature Aramid Fiber wrap so you can loosen baked-on residue by using the grill’s heat and a quick dunk of water. It snaps onto compatible Grill Rescue handles, is machine-washable, and eliminates the risk of loose metal bristles getting into food.
It uses steam and abrasion rather than metal bristles. Heat the grill to at least 400°F, turn off the burners, wet the head, and wipe the grates—the hot steam softens grease while the Aramid-wrapped foam scrapes it away without scratching most surfaces.
Yes—the bristle-free design avoids loose wires, lowering contamination risk. The materials are selected to be non-metallic and non-abrasive enough for porcelain, ceramic, stainless, and seasoned cast iron when used as directed.
The head is built with heat-retardant foam and a high-temp Aramid wrap for extended life under repeated steam-clean cycles. When the pad gets dirty, it can be rinsed, placed in the dishwasher, or laundered depending on soil level, and then reattached to the handle.
Grill Rescue eliminates the hazard of broken wire bristles while delivering effective cleaning through steam and a fibrous abrasion layer. The bristle-free approach reduces the chance of metal fragments and provides a gentler option for coated grates.
Who is this for: The Ultra Pro replacement head is ideal for home grillers and backyard chefs who want a reliable, low-risk cleaning solution that fits a reusable handle system. It’s a good match for people who prefer quick steam-assisted cleaning after each cook, those who avoid metal-bristle tools for safety, and anyone who wants a washable, long-lasting pad they can swap in without replacing the handle.
Note: For best results, follow grill manufacturer guidance for cleaning temperatures and use the Grill Rescue pad as described—heat the grate, extinguish burners, wet the head, and wipe. Replace the head when worn to maintain performance.
Q: Can I use the Ultra Pro head on porcelain-coated grates?
A: Yes—when used gently. Heat the grill, turn off burners, wet the head, and wipe without heavy scraping to protect coatings.
Q: How often should I replace the cleaning head?
A: Replace when the Aramid wrap shows heavy wear or performance drops; frequency depends on cook frequency and how abrasive the residue is.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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