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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Many customers report sensing the strong peppermint–cinnamon aroma immediately, and behavioral changes in mice often follow within a few days as they avoid treated pathways. For active infestations, pairing the pouches with physical removal or exclusion measures speeds results; for prevention, pouches maintain an inhospitable scent barrier.
Position pouches along walls, near entry points, and inside dark, undisturbed corners where mice travel or nest. Avoid high-traffic, open-air areas because airflow dilutes the scent; sealed or semi-sealed spaces retain the aroma longest and provide continuous deterrent action.
Formulated without rodenticides and harsh synthetic insecticides, the pouches use essential oils compliant with safe-use guidelines when applied as directed. They are intended to be placed out of reach and not consumed; supervise placement around curious pets and small children and follow label instructions for best practices.
Each pouch delivers scent protection for up to 30 days in low-airflow settings, though duration varies with ventilation and temperature. Monitor scent strength monthly and replace pouches as the aroma weakens; for continuous coverage in larger areas, stagger placements so fresh pouches are added before older ones fade.
Peppermint Oil
Q: How long do the pouches last?
A: They can repel mice up to 30 days in enclosed, low-airflow spaces; replace sooner in warm or ventilated areas.
Q: Can I use these around pets?
A: Yes when used as directed, but place pouches out of pets' reach and avoid ingestion or direct contact.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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