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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Gonioa's 12 ft pool pad is a thick felt ground mat designed to protect above-ground pool liners and hot tubs from punctures, uneven ground, and trapped dirt.
Installing a reliable underlayment beneath an above-ground pool reduces liner damage and maintenance. This 12-foot diameter pad from Gonioa is made from durable, moisture-permeable felt that lays flat under round, oval, or irregular pools, creating a smooth barrier between the ground and your pool liner. The pad is ready to use out of the box and can be trimmed to match your pool shape, helping prevent tears, wrinkles, and buried debris from shortening liner life.
The Gonioa felt mat adds a dense cushion that spreads pressure from stones, roots, and rough soil so the liner sees a flatter, softer surface. Its anti-puncture properties make accidental damage far less likely while reducing root intrusion that can abrade or snag a liner over time.
Yes—this 12 ft pad fits most 8–12 ft round pools directly and can be trimmed for oval or nonstandard shapes. It performs well on common base surfaces like grass and concrete; the felt lets moisture pass safely so water won't pool beneath the liner.
By evening out small bumps and low spots, the Gonioa pad creates a smoother foundation for the liner, lowering the risk of wrinkles that trap water or cause uneven stress. A flatter liner lays in place faster and looks neater, giving a better overall fit and swim surface.
The felt construction is engineered to be both strong and breathable: it resists wear while allowing groundwater to pass through rather than trap moisture. Longevity depends on ground conditions and usage, but the heavy-duty felt is designed to provide multi-season protection and reduce the frequency of liner repairs.
Who is this for: The Gonioa 12 FT Pool Pad is ideal for homeowners with 8–12 ft above-ground pools or hot tubs who want an easy-to-install, durable underlayer that protects liners from punctures, roots, and uneven ground. It suits DIY installers who need a pad that fits round pools out of the package and can be trimmed for unconventional setups, as well as anyone seeking a low-maintenance way to extend liner life and improve pool appearance.
Q: Is the Gonioa pad waterproof?
A: No—the felt is moisture-permeable to prevent water buildup while still protecting the liner from debris.
Q: Can I trim the pad to fit a non-round pool?
A: Yes—the material cuts easily so you can customize the pad to oval or irregular pool shapes.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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