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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Golden Flame XL-Series natural gas patio heater delivers powerful, adjustable warmth with safety features, a built-in drink table and wheels for easy outdoor comfort.
Built for larger patios and commercial outdoor areas, this 45,000 BTU heater combines a wide aluminum reflector and stainless steel burners to radiate heat across roughly a 15-foot diameter. Standing 89 inches tall in a matte mocha finish, the unit uses a pilotless electronic ignition for one-press startup and includes stability options and mobility features so it fits both residential and light commercial settings.
The XL-Series pushes up to 45,000 BTU through a reflector design that spreads infrared warmth across a broad zone. For best comfort expect good coverage within a 15-foot diameter, making it suitable for medium to large patios, restaurant seating, or screened porches with proper clearances.
Safety features include an automatic tilt sensor that shuts the burner off if the heater tips, plus a base reservoir that accepts sand to increase stability. The base can be filled to add 25 lbs via included sand and accepts an extra concealed 50 lbs for windy conditions.
Operation is straightforward — a rapid-spark electronic ignition lights a pilotless burner with a single press, and a variable control knob adjusts heat from low to high. The heater includes a 6-foot flexible gas hose with a 3/8" male flared fitting for direct connection to a natural gas source; professional installation is recommended if you are unsure of local codes.
The heater pairs function with form through a matte mocha finish and a flat drink table that keeps beverages and small plates handy. Two heavy-duty wheels built into the base allow you to tilt and roll the unit short distances for repositioning or storage.
Who this is for: Homeowners and small-business operators who need a robust, movable natural gas patio heater for year-round outdoor seating will appreciate the Golden Flame XL-Series. It suits backyard gatherings, covered porches (with required clearances), and restaurant patios that need consistent, adjustable heat with built-in safety and convenient mobility.
Q: Can this heater run on natural gas only?
A: Yes. It’s configured for natural gas and includes a 6-foot flexible hose with a 3/8" male flared fitting for connection.
Q: Does it have safety shut-offs?
A: Yes. The heater features an automatic tilt sensor that cuts the burner if it tips and a weighted base option for extra stability.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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