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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Gisafai Feather Flag Poles Kit is a two-set, 12 ft outdoor swooper pole system with stakes and storage bags designed to display advertising flags quickly and securely.
This two-pack kit supplies everything needed to fly two swooper or feather banners (flags not included). Each set combines lightweight aluminum and flexible fiberglass segments, a metal ground stake and a compact carry bag so you can assemble, transport and mount promotional flags for events, storefronts, trade shows or sidewalk displays.
Assembly is tool-free and meant for single-person setup: slide the five pole segments together, attach the hub, insert into the stake, then secure your banner. Disassembly reverses the steps for stowing in the included bag.
The kit combines aluminum for structure and fiberglass for flexibility to resist routine outdoor use like wind and light precipitation. It’s built for repeated event use, but extreme storms or prolonged high winds may exceed the kit’s rated performance.
When fully assembled the poles reach about 12 ft (365 cm), a height that is highly visible at entrances, sidewalks, parking lots and event perimeters. The included stake allows direct ground installation, and the profile fits many base brackets if you prefer display on hard surfaces.
Each package contains two complete swooper pole kits but does not include fabric flags. Every kit features five metal rods, one ground stake and one storage bag so you can pair the poles with your chosen banners.
Who this is for: the Gisafai Feather Flag Poles Kit is aimed at small businesses, event organizers, market vendors and venue promoters who need a portable, quick-to-deploy banner solution. If you want a visible, reusable display that travels easily between sites—trade shows, pop-up sales, storefronts or outdoor events—this two-pack gives you matched poles, stakes and storage for professional-looking signage without heavy hardware.
Q: Are flags included with the Gisafai pole kit?
A: No, the kit contains poles, stakes and bags only; fabric flags are sold separately.
Q: Can I use the stake on hard surfaces like concrete?
A: The included stake is for soft ground; use a compatible hard-surface base (not included) for concrete or pavement.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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