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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This wall-mounted reel is built to simplify hose storage and extend hose life by preventing kinks, tangles and abrasion. Constructed from robust steel with corrosion-resistant fittings and a solid-aluminum connector, the unit is designed for frequent outdoor use around lawns, gardens, garages and patios. It includes a 5-foot lead-in hose and installs in about 15 minutes on wood or concrete, with an option for freestanding placement where needed.
The reel uses an automatic-track hose guide and a manual crank to lay hose neatly and evenly on the drum. That controlled winding reduces rubbing and kinks, which helps hoses last longer and keeps the area uncluttered.
Yes — the reel employs heavy-gauge steel framing and corrosion-resistant seals to stand up to outdoor conditions. Sealed connections and a solid aluminum hose connector minimize leaks and resist impact damage during routine use.
Installation is straightforward and fast, taking roughly 15 minutes with basic tools. The bracket swivels 210°, so you can pivot the reel to reach different areas without moving the base, and there are mounting options for timber, concrete, or temporary freestanding placement.
The reel holds up to 125 feet of 5/8" garden hose, making it suitable for medium to large yards and common outdoor chores. It comes with a 5-foot lead-in hose so you can start watering immediately after installation.
Who is this for: Homeowners, gardeners and property managers who want a durable, space-saving hose storage solution that reduces mess and hose wear. It's a good fit for people who need a reliable reel with easy manual winding, a wide swivel range for flexible watering, and a leak-resistant connector for everyday outdoor tasks.
Q: Can this reel handle a 3/4-inch hose?
A: No. The reel is sized for up to 125 feet of 5/8" hose and is not compatible with 3/4" hoses.
Q: How long does installation take?
A: Assembly and wall mounting typically take about 15 minutes with basic tools and hardware.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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