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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This is a 49.5-inch by 4-inch clear quartz replacement glass tube for 87-inch four-sided pyramid patio heaters, supplied with two silicone retention rings for a direct, easy swap.
When a cracked or cloudy glass tube ruins the look or function of your pyramid-style patio heater, this quartz replacement restores appearance and flame visibility while tolerating high temperatures. It’s made to match the common dimensions and mounting style used by many Hiland and Fire Sense 87" four-sided models (including part numbers like 584736, 639564 and PH08 series). The single-piece, high-temperature quartz tube ships protected in reinforced foam and includes silicone rings to simplify reinstallation.
If your heater is the 87-inch four-sided (square/pyramid) style, the tube’s 49.5" length and 4" diameter make it a direct physical match for many OEM designs. Confirm your heater model and the original tube dimensions before ordering to avoid mismatches with triangular or 91" models.
The tube is made of quartz glass, chosen for its resistance to thermal stress and its clarity, which keeps the flame visible and attractive. Quartz tolerates the rapid heating and cooling cycles that outdoor patio heaters undergo better than ordinary glass.
Installation is straightforward but requires careful handling because the quartz tube is fragile. Always ensure the heater is powered off, fully cooled, and disconnected from gas or electricity; use the supplied silicone retention rings to secure the tube without forcing it into place.
Measure your existing tube and check your heater model number to confirm compatibility. The product ships in reinforced packaging, but treat quartz as breakable during installation and storage; improper fit or using it in an incompatible heater can cause damage or poor performance.
Who is this for: This quartz replacement tube is intended for owners and maintenance teams of residential patios, restaurants, or outdoor lounges using 87-inch four-sided pyramid heaters who need a like-for-like replacement to restore flame visibility and safe operation. It’s especially useful for DIY technicians familiar with basic heater disassembly and reassembly, or for professionals sourcing replacement parts compatible with Hiland and Fire Sense model families.
Q: Will this tube fit my Hiland or Fire Sense heater?
A: If your heater is an 87" four-sided/pyramid model and the original tube measures 49.5" x 4", it should be compatible. Verify your model number and tube dimensions first.
Q: Does the replacement include mounting hardware?
A: The package includes one quartz tube and two silicone retention rings; it does not include additional brackets or fasteners.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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