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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These floating mineral and prefilled replacement cartridges keep hot tub water softer, clearer, and easier to balance while floating automatically in spas up to 550 gallons.
Keep your hot tub water comfortable and low-maintenance with a two-cartridge system engineered to work with the Frog Ease floating treatment platform. The package includes one long-life mineral cartridge and one prefilled replacement cartridge so you can start treating water immediately and continue maintenance without hunting for parts. Designed to float and self-orient as they deplete, these cartridges release conditioning minerals that help moderate pH changes and reduce harshness on skin, hair, and swimwear.
Cartridge life depends on spa size, bather load, and run time. The mineral cartridge delivers steady conditioning for months, while the prefilled cartridge is intended for shorter, more frequent replacement.
Yes — the cartridges are sized and formulated to be compatible with the Frog Ease floating treatment platform found on many residential hot tubs. They install easily and float as the system operates.
The mineral conditioner softens water sensation, helps protect swimsuit fabrics and reduces mineral-related buildup on hot tub surfaces. It works alongside your sanitizer to produce clearer, more comfortable water.
Installation is tool-free: place the cartridge into the Frog Ease floater and set it on the water. The unit’s buoyancy keeps it working; once empty it will flip to indicate it needs replacement. Replace the prefilled cartridge on schedule and the mineral cartridge per its lifespan.
Who is this for: This two-cartridge kit is intended for owners of residential hot tubs who want a low-effort way to improve water comfort and support easier chemistry management. It’s especially useful for spas up to about 550 gallons, households that host regular bather use, or anyone seeking a compatible, ready-to-use replacement for Frog Ease-style floating systems. If you need help choosing replacement schedules or confirming compatibility, customer support is available to assist.
Q: Can I use this cartridge in any brand of hot tub?
A: It’s made to be compatible with Frog Ease style floating systems; confirm your floater design and spa capacity before using.
Q: How often should I replace the prefilled cartridge?
A: Replace the prefilled cartridge about every 4 weeks, sooner if you have heavy use or larger spa volume.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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