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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This kit combines a rugged extra‑thick 16‑gauge aluminum pole, a 31 ft hoist rope, and a 20‑inch PVC sleeve so you can install a professional outdoor display that packs away in five sections. It’s built for year‑round use in yards, patios, schools and storefronts—offering a traditional gold ball top and the accessories needed to fly standard 3×5 ft flags quickly and safely.
The pole uses 1 mm (extra‑thick) 16‑gauge aluminum walls and an upgraded brass grommet on the supplied polyester flag to resist bending and wear. A PVC sleeve helps stabilize and protect the pole base, while UV‑resistant flag fabric reduces fading over time.
Yes—this kit supports flying two flags simultaneously or arranging one higher and one lower when needed. The included pulley, long hoist rope and clips let you manage two banners, so you can display combinations like national and state flags or team and business flags together.
The sectional design breaks into five pieces so setup and storage are straightforward—no single 20 ft piece to wrestle. Installation is intended for in‑ground mounting with the PVC sleeve; routine checks of the rope, clips and grommets keep the system operating smoothly.
The package contains a full sectional pole assembly and the essential hardware to fly standard flags immediately. Size details help you confirm compatibility with existing flags or plan replacements.
Who is this for: homeowners, small businesses, schools and event organizers who want a robust, storeable, and easy‑to‑install in‑ground flag pole that accepts standard 3×5 ft flags. It’s also suited to anyone who needs the flexibility to fly two flags at once or prefers a sectional pole for seasonal storage.
Q: Does the kit include a flag and all mounting hardware?
A: Yes. The kit includes a 3×5 ft polyester flag, pulley truck, 31 ft rope, aluminum clips, gold ball ornament and PVC sleeve.
Q: Can the pole be stored when not in use?
A: Yes. The pole breaks into five sectional pieces for compact storage and easy transport.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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