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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
FROG @Ease Floating System is a self-regulating hot tub sanitizer kit that combines mineral cartridges and SmartChlor technology to maintain clear, soft water for up to four months.
Keep your hot tub clean without daily dosing or complicated adjustments: the FROG @Ease Floating System uses FROG's mineral blend plus timed SmartChlor cartridges to control bacteria and contaminants while reducing the need for heavy chlorine handling. Designed for tubs up to 600 gallons, this 4-month bundle includes the floating mineral dispenser and three prefilled SmartChlor cartridges so you can start and maintain balanced water quickly.
The system minimizes manual sanitizer juggling by pairing a long-life mineral cartridge with replaceable SmartChlor cartridges that dispense consistently. Instead of measuring chlorine daily, the floating unit meters sanitizer automatically and signals when a SmartChlor cartridge is spent.
FROG combines its patented mineral formula with controlled SmartChlor release to lower chlorine demand while maintaining sanitation. The minerals help create a softer feel to the water, and the measured SmartChlor release prevents the big swings in sanitizer levels common with manual dosing.
Installation is straightforward: drop the mineral floater into the tub, insert a SmartChlor cartridge, and follow the included test strip guidance to confirm dosing. Each SmartChlor cartridge is prefilled for safe handling; when the floater flips or the test strip indicates replacement, swap in a new cartridge.
Yes; the FROG @Ease system integrates into most regular hot tub care routines and reduces the time spent measuring and adding chlorine. It works alongside normal filtration and circulation but does not replace routine water testing and maintenance steps like pH adjustment or filter cleaning.
Who is this for: The FROG @Ease Floating System is aimed at hot tub owners who want a lower-fuss sanitizer that still provides reliable control — ideal for families, occasional users, or busy homeowners who prefer predictable dosing over daily chlorine measuring. If you want softer-feeling water, fewer cartridge changes, and a simple visual indicator for replacements, this four-month starter bundle delivers the components you need to maintain clearer tub water with less hands-on effort.
Q: How long does the FROG @Ease kit last?
A: The mineral cartridge lasts about four months; each SmartChlor cartridge lasts roughly 3–4 weeks.
Q: Is this safe for all hot tubs?
A: Yes, it’s designed for hot tubs up to 600 gallons but still requires routine pH checks and filter maintenance.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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