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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
FROG @Ease Replacement Kit supplies three SmartChlor cartridges plus a Total Alkalinity Increaser and a Maintain shock so your hot tub stays continuously sanitized with minimal upkeep.
Keep hot tub water clear and comfortable without daily dosing or constant monitoring. This replacement bundle is built to work with the FROG @Ease floating system and mineral cartridge, delivering a steady low level of chlorine alongside mineral-based sanitization. The kit balances convenience with effective water management: prefilled SmartChlor cartridges release chlorine at a controlled rate while the alkalinity increaser and Maintain shock address pH stability and periodic oxidation needs.
The kit reduces hands-on maintenance by combining time-release chlorine cartridges with targeted chemical supports. SmartChlor cartridges are prefilled and self-regulating, eliminating daily chlorine measurement and frequent handling of concentrated chemicals.
SmartChlor uses a patented, controlled-release formula to keep a low, consistent chlorine level rather than large periodic doses. That steady output supports clear water while reducing the total chlorine required for routine sanitation.
The alkalinity increaser is intended when you measure low total alkalinity to help stabilize pH and prevent fluctuations. Maintain shock is a periodic oxidizer to clear contaminants, refresh water appearance, and assist the cartridge system after heavy use or before extended periods of bathing.
Longevity depends on tub volume and usage frequency, but each SmartChlor cartridge is rated for roughly 3–4 weeks. With three cartridges plus the included shock and alkalinity packet, the pack generally covers about two to three months of routine use for most residential hot tubs.
Who is this for? The FROG @Ease Replacement Kit is aimed at hot tub owners who want consistent, low-maintenance water care and prefer prefilled, self-regulating cartridges over daily dosing. It’s a good fit for families, frequent entertainers, or anyone seeking gentler chlorine exposure for skin and fabrics while maintaining clear, balanced spa water. If you already use the FROG @Ease floating system and mineral cartridge, this pack provides the next step in routine upkeep with components tailored to that system.
Q: Can I use these cartridges with any hot tub?
A: They’re intended for use with the FROG @Ease floating system and mineral cartridge; compatibility with other systems isn’t guaranteed.
Q: How often should I replace each SmartChlor cartridge?
A: Each cartridge typically lasts 3–4 weeks, depending on tub size, temperature, and how often the hot tub is used.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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