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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
FROG @Ease Floating System is a compact, self-regulating hot tub sanitizer that combines mineral cartridges with SmartChlor technology to simplify maintenance and reduce chlorine odor and fabric fading.
Keeping a hot tub clean shouldn't be time-consuming or harsh on swimwear and skin. The FROG @Ease Floating System streamlines routine care by delivering a consistent, low level of sanitizer through mineral cartridges together with SmartChlor® tablets. The result is steady sanitation, fewer shock treatments, and a more comfortable soak without the heavy chlorine smell often associated with traditional systems.
The system dispenses sanitizing minerals continuously while SmartChlor technology provides an adjustable level of chlorine protection when needed. It self-regulates to keep sanitizer levels stable, which reduces the need for constant testing and dosing. You only need to add replacement cartridges and occasional chlorine tablets.
Maintenance is reduced but not eliminated: you should monitor water balance and replace cartridges as recommended. Unlike manual dosing routines, shocking is required far less often—typically just once a month—so routine upkeep is faster and simpler.
Yes — the mineral-enhanced approach reduces exposure to high free chlorine that can fade fabrics and produce strong odors. The system maintains low, steady sanitizer levels so guests experience less smell and fabrics last longer than with traditional high-chlorine methods.
The floating dispenser is designed for typical residential hot tubs and works with the designated FROG replacement cartridges and SmartChlor tablets. It’s suitable for owners who want low-effort maintenance and consistent sanitation without modifying existing equipment.
Who is this for? The FROG @Ease Floating System is a practical choice for hot tub owners who want to cut down on weekly dosing and harsh chlorine spikes while maintaining clear, comfortable water. If you value easier upkeep, less frequent shocking, and reduced chlorine smell or fabric fading, this system offers a balanced, low-maintenance approach to sanitizing residential hot tubs.
Q: How often do I need to shock my hot tub with FROG @Ease?
A: Typically shock only once a month; frequency can vary with usage and water balance.
Q: Are replacement cartridges included or sold separately?
A: Replacement FROG @Ease mineral cartridges are sold separately; follow package guidance for timing.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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