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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The double-layer stretch fabric wraps around the body to provide gentle, even compression that many people find soothing. The enclosed shape reduces visual stimulation and allows users to sway, spin, or curl up without feeling exposed.
Yes — the pod is engineered to hold up to 300 pounds and has been tested to meet U.S. CPSC safety standards. Strong stitching, a heavy-duty mounting kit, and a 360-degree swivel make it suitable for grown-up lounging, gentle swinging, and shared family use.
The pod measures approximately 61 by 55 inches and fits most children and many adults comfortably. The fabric is breathable and machine-washable, so routine cleaning is simple — wash, air or tumble dry low, then re-hang for the next use.
The pod works for quiet reading, screen-free play, a cozy nap, or sensory breaks during busy days. Its enclosed shape and gentle compression make it useful for calming transitions, focused downtime, and imaginative play.
Q: What weight can this sensory swing hold?
A: The FRIENDLY CUDDLE pod supports up to 300 pounds and features reinforced double-stitched seams.
Q: Does the swing include everything needed to hang it?
A: Yes — the box contains mounting hardware, a 360 swivel, adjustable daisy chain, and step-by-step instructions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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