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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
FresGard 12"x12" artificial grass tiles pair soft PE/PP turf with acacia wood to create a durable, interlocking 9-piece floor solution for patios, balconies, and indoor-outdoor spaces.
These compact tiles combine realistic synthetic grass and warm acacia wood to deliver an attractive, low-maintenance surface without the upkeep of real lawn or full decking. Each tile measures 12" x 12" with a 0.94" profile and features a perforated backing for drainage, making the set useful on hard surfaces like concrete, decking, and compacted soil. The tiles snap together with a simple interlock system and can be trimmed to fit edges or obstacles.
The turf fibers are manufactured from PE and PP and are UV-stabilized and fade-resistant to maintain color under prolonged sunlight. The acacia wood components are selected for outdoor use but will benefit from occasional care in extreme climates to preserve appearance. Drainage holes in each tile help prevent standing water after rain.
Installation is tool-free for most layouts: tiles interlock on the underside and stay in place on flat surfaces. If you need to shape the layout around corners, drains, or poles, tiles can be cut with a utility knife to fit. The lightweight design makes positioning and reconfiguring straightforward for renters or seasonal use.
The turf surface offers a soft, cushioned feel underfoot compared with bare stone or wood, making it more comfortable for bare feet, children, and pets. At a density of 14,700 stitches per square meter the pile reads lush and sits evenly across the tile. The combined grass-and-wood aesthetic creates a natural look without mowing, fertilizing, or watering.
Who is this for? These FresGard tiles suit homeowners, apartment renters, and designers who want an easy, attractive floor solution for balconies, patios, entryways, pop-up events, or indoor accent zones. They are especially helpful for pet owners and families seeking a safer, cushioned surface that installs quickly and drains reliably. Choose the 9-piece pack to cover a modular area or combine multiple packs for larger layouts.
Q: Can I use these tiles directly on soil or grass?
A: They perform best on hard, flat surfaces but can be laid on well-compacted soil; avoid very soft or uneven ground for best stability.
Q: Are the tiles easy to cut to fit edges?
A: Yes — use a utility knife or saw to trim tiles for corners, poles, or irregular spaces for a neat fit.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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