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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
FLY HAWK's 12' x 20' rectangle sun shade sail provides a broad, UV-filtering canopy that reduces sunlight and improves comfort across patios, decks, pergolas, and playgrounds.
This weather-ready gray shade sail is designed for homeowners and outdoor spaces that need reliable sun protection without a bulky frame. Made from tightly woven, fade-resistant fabric, the 12' x 20' canopy balances airflow and coverage so outdoor areas feel cooler while preserving the open-air look. The lightweight material is easy to install with existing posts or attachment points and adapts well to angled configurations above garden seating, pools, or sandbox areas.
The rectangle shape delivers 240 square feet of shade, suitable for medium patios and play areas. When mounted at a slight slope, water runoff is managed while maximizing usable shaded floor space.
The canopy uses a high-density woven fabric engineered for outdoor exposure, resisting fading and tearing from regular sun and wind. Reinforced corners and stainless-steel D-rings help maintain shape and secure attachment points over time.
Installation is straightforward for anyone with basic DIY skills: attach the corners to fixed points using compatible hardware (carabiners, turnbuckles, or straps). Maintenance is minimal—periodic cleaning and correct seasonal storage extend fabric life.
The open-weave design preserves airflow so spaces stay ventilated and comfortable, while the low-profile gray color maintains sightlines and integrates with many outdoor styles. It shades without creating a walled-in feeling.
Who is this for? The FLY HAWK 12' x 20' Rectangle Patio Sun Shade Sail is ideal for homeowners, renters, and small-business owners who want versatile, low-profile sun protection for patio seating, pergola covers, poolside lounging, playgrounds, and garden spaces. It suits anyone seeking a balance between durable coverage, easy installation, and unobtrusive style—especially where a rectangular footprint fits the available area.
Q: Can this shade sail be left up year-round?
A: You can leave it up in mild conditions, but remove it during heavy snow, high winds, or prolonged storms to prevent stress on fabric and attachment points.
Q: What hardware is needed to mount the 12' x 20' sail?
A: Use sturdy anchors like pad eyes, turnbuckles, straps, and carabiners compatible with outdoor loads; hardware is not included.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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