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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Yes — the FlameDuty replacements are manufactured to match OEM dimensions and mounting points for compatible Genesis E and S 300-series models from 2007 through 2016. They are intended as direct substitutes for parts numbered 7524 and 7528, so installation requires no modifications.
FlameDuty’s heavy-duty cast-iron core with a porcelain-enameled finish combines the heat retention of cast iron with the easy-clean properties of porcelain. Expect stronger sear marks and more even heat distribution than thin steel grates, while the enamel helps reduce sticking and simplifies routine care.
Caring for porcelain-enameled cast iron is straightforward: season and clean them regularly to protect the surface and prevent corrosion, especially if you grill near salty air. Follow a brief preheat-and-oil routine before first use and reapply oil periodically to maintain the enamel and minimize food residue buildup.
Replacing both grates at once ensures consistent cooking height and even wear across the cooking surface, restoring balanced heat distribution and matching appearance. Buying a set also avoids mismatched patina or performance differences that come from pairing a new grate with an older, worn piece.
Q: Do these grates directly replace Weber part numbers 7524 and 7528?
A: Yes. FlameDuty grates are manufactured to match the dimensions and mounting points of Weber 7524 and 7528 for Genesis 300-series grills.
Q: Can I use these grates without special seasoning?
A: Initial seasoning is recommended: preheat to 500–600°F and oil the grates to build a protective surface for best performance.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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