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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The base relies on its solid 31 lb resin construction to add immediate ballast, rather than requiring filler like sand or water. Two adjustable clamp knobs tighten directly to the umbrella shaft to secure it quickly and without tools. For stronger wind conditions, pairing the base with a table or additional anchoring improves performance.
FLAME&SHADE engineered the stand to be compatible with the common 6–10 ft market umbrella sizes and typical pole diameters. It works well under most dining-table umbrellas and is slim enough to sit neatly on patios or beside chaise lounges. Always measure your pole diameter before ordering to confirm the 1.5"–1.9" range.
Installation is tool-free: slide the umbrella shaft into the center opening and tighten the two knobs to clamp it in place. The resin construction resists rust and most routine outdoor exposure, so maintenance is limited to occasional rinsing and wiping to remove dirt and debris. If you expect persistent wet conditions, a protective cover can extend the finish life.
The antique bronze color and woven vine pattern add vintage charm while remaining versatile for modern and traditional outdoor decor. Its modest footprint makes it suitable for deck corners, beside dining sets, or poolside lounges. Because it’s pre-weighted, you can place it wherever you need shade without the mess of fillers.
Q: Does this base require sand or water to weigh it down?
A: No. The FLAME&SHADE base arrives pre-weighted at 31 lb and requires no filler for normal use.
Q: What pole diameters fit this umbrella stand?
A: It fits poles 1.5"–1.9" (38–48 mm) and secures with two adjustable clamp knobs.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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