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Free UK delivery on every order. Dispatched within 2–3 business days; typically delivered 6–9 business days after you order (allow a little longer for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The FFN Swooper Flutter Flag Hardware kit is a three-pack of 14 ft full-aluminum telescoping poles with heavy-duty ground spikes designed specifically for 11.5–12 ft swooper flags.
These pole kits are made by Feather Flag Nation (FFN) and include three straight pole sections plus a pre-curved top piece, black tie-down clips, and a grey-coated steel ground stake for each pole. Built to fit standard 2.5 ft wide swooper flags, the set lets you erect three separate banners quickly on soft ground like soil or grass. The poles telescope together and the bottom section measures roughly 1.2" in diameter, so your flag’s sleeve should be at least 2" wide to slide on correctly.
Assembly is tool-free: each kit telescopes together from three straight aluminum pieces and one pre-curved tip piece to form a single 14 ft pole. The parts slide into place for use and disassemble easily for compact transport or storage.
These poles are engineered for standard swooper flags that measure about 11.5–12 ft in height and 2.5 ft in width. They are not universal; flags substantially smaller, larger, or of different shapes may not fit or perform properly.
Each kit includes a heavy-duty steel spike with a grey protective coating for durability and easier insertion into dirt or soft turf. You can either twist the stake into soil or tap it in with a mallet for a stable mount at outdoor events or storefronts.
The pole kit is fabricated from full aluminum for each telescoping section to keep weight low while retaining sufficient rigidity. The bottom pole piece is approximately 1.2" in diameter; this determines sleeve compatibility and overall stability when a flag is mounted.
Who this is for: This three-pack is tailored for businesses, event teams, and sign rental companies that use standard 11.5–12 ft swooper flags and need multiple, durable pole setups for outdoor promotions or directional signage. Choose this kit if you want lightweight aluminum poles that disassemble for transport, reliable ground stakes for soft-surface mounting, and a manufacturer (Feather Flag Nation) with product support available Monday–Friday from 9am to 4pm PT in California.
Q: Can these poles be used on concrete?
A: Not directly; the included ground spike is for dirt or grass. Use a concrete base adapter or weighted stand sold separately for hard surfaces.
Q: Do these kits include flags?
A: No — the kits supply poles, ground spikes, and tie-down clips only. Flags are sold separately and must be standard 11.5–12 ft swooper size.
Free UK delivery on every order — dispatched within 2–3 business days, typically arriving 6–9 business days after you order.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
