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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
You can switch colors, adjust brightness, and select dynamic lighting modes from your phone using the Surplife Smart app. The app gives instant access to preset scenes and fine‑tuning controls so you can adapt the tree’s mood to any gathering or quiet evening.
With an IP44 waterproof rating, the tree is protected against rain and splashes, making it suitable for courtyards, porches, and sheltered garden placements. Its construction from PVC and copper resists wear from typical outdoor exposure, but it’s best placed where heavy storms or immersed water won’t reach it.
The tree’s 7‑foot height and color options make it suitable for residential and commercial settings: from a cozy living room focal point to a striking mall window feature. Its compact carry design and plug‑in setup also simplify installation across event spaces and temporary displays.
Manufactured with durable materials and straightforward assembly, the FBSCJU tree minimizes upkeep while remaining visually impactful year after year. Routine care involves keeping the base dry, storing indoors when not in use, and occasional dusting to preserve the LEDs’ brightness.
Q: Is this tree suitable for outdoor use in rain?
A: Yes — it has an IP44 rating for protection against rain and splashes, suitable for sheltered outdoor placements.
Q: Do I need a hub to use the Surplife app?
A: No hub required; download Surplife on your smartphone to control colors and modes directly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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