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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
FATAWKC’s 11.4-foot heavy-duty sun shade pole is a screw-in steel support with a welded sail ring and spiral ground bit built to anchor shade sails, awnings, string lights, or flags securely into soil.
When you need a reliable upright for outdoor shading, this FATAWKC pole kit gives a robust, low-profile alternative to concrete footings or bulky bases. Engineered with a spiral-drill ground section and a large-to-small head connection, the pole installs by screwing into the earth for deeper anchoring and a stable mounting point for fabric canopies or decorative elements.
The integrated spiral ground shaft threads into soil, biting deeper than a straight post and resisting sideways movement. That helical shape increases the contact surface in the soil, which helps keep the pole upright under typical wind and load conditions when installed at the recommended depth.
The pole is formed from metal iron with a welded sail ring and a connection design that preserves wall thickness where sections join. An external black finish resists corrosion and keeps the support looking neat in garden or patio settings.
This pole excels on grassy or soil surfaces where you can screw the spiral base into the ground. It’s suitable for anchoring shade sails, small awnings, outdoor fabric canopies, flags, and hanging lights when used as part of a multi-point support plan.
Installation requires turning the spiral base into the soil until the recommended embedding depth is reached, then mounting the pole sections together using the large-to-small head joint. Periodic checks for tightness and surface rust will keep the pole performing season after season.
Who is this for: This FATAWKC 11.4ft screw-in shade pole is aimed at homeowners, renters with soft-ground yards, landscapers, and event decorators who want a sturdy, semi-permanent support for shade sails, hanging lights, or small awnings without concrete footings. It’s not intended for permanent structural loads or installations on solid concrete without proper anchors.
Q: Can this pole be installed in rocky or compacted soil?
A: It performs best in soft to moderately compact soil; very rocky or solid clay may require pre-drilling or an alternative anchor.
Q: Is the pole finish rust-resistant?
A: The black exterior coating helps resist rusting, but periodic inspection and touch-up are recommended for long-term exposure.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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