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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Farm Innovators 1250-watt cast aluminum floating de-icer keeps a safe open hole in outdoor ponds throughout winter with a built-in thermostat and a grounded 10-foot cord.
When temperatures drop, surface ice can trap gases and stress fish and plants. This Farm Innovators floating de-icer is engineered to reliably melt a ventilation hole in ponds from about 50 to 600 gallons while minimizing energy use. Its cast aluminum body delivers fast, durable heat transfer and resists corrosion, and the integrated thermostat only energizes the element as water nears freezing, reducing runtime and electricity draw.
The de-icer prevents a complete ice seal so toxic gases can escape and oxygen exchange can continue at the water surface. By maintaining an open area, it reduces winter stress on aquatic life without requiring constant monitoring.
With a 1,250-watt heating element and a smart thermostat, the unit only runs when water temperatures approach freezing, limiting unnecessary power use. Safety additions include a grounded 10-foot cord and an anti-chew protector that help reduce electrical hazards around wildlife and pets.
Placement is straightforward: float the heater on the pond surface in the area you want kept open and run the cord to a protected outdoor GFCI outlet. The unit’s floating design self-regulates position on the water and requires minimal user intervention once installed.
The de-icer’s cast aluminum body is chosen for long-term outdoor use: it conducts heat well and resists corrosion better than many plastics in freezing conditions. A vented design allows trapped gases to escape safely while the heavy-duty build withstands seasonal wear.
Who is this for: This Farm Innovators floating de-icer is suited to homeowners, pond keepers, and garden enthusiasts with outdoor ponds roughly 50–600 gallons who want an automatic, low-maintenance solution for winter ice control. Choose this model if you need a robust, cast-aluminum unit with a thermostat and a long, grounded cord for safer, energy-conscious winter pond care.
Q: What pond size is this de-icer suitable for?
A: It’s designed to maintain an open area for ponds approximately 50 to 600 gallons.
Q: Do I need a special outlet to use the heater?
A: Yes—install it into an outdoor GFCI-protected outlet for safe operation.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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