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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Family Counter's 12-inch stainless steel basting cover with a glass top and built-in thermometer traps heat and steam to melt cheese faster, speed cooking, and keep foods juicy on griddles and flat-top grills.
Designed for backyard cooks and kitchen pros who use Blackstone-style griddles, flat tops, or cast-iron surfaces, this melting dome combines a clear glass lid with a high-range thermometer and steam vents. The glass lets you watch progress without lifting the cover, while the thermometer reads up to 700°F with marked zones for steam, grill, and sear. Its 12-inch stainless steel dome fits most flat cooking surfaces and is built to manage moisture and preserve crusts on burgers, vegetables, seafood, and more.
The dome design traps radiant heat and circulating steam to create a small, controlled oven around the food. That concentrated environment melts cheese evenly, finishes toppings, and gently steams vegetables faster than leaving foods open on the griddle.
The integrated dial is calibrated to read up to 700°F and has clear zones to indicate steam, grill, and sear ranges. You can monitor surface conditions without opening the dome, reducing temperature swings and improving predictability during busy cooks.
Yes — the stainless steel dome captures moisture and redirects it as gentle steam while the vents prevent sogginess. This balance helps retain juiciness inside proteins and vegetables while preserving the seared exterior on burgers and seafood.
The 12-inch diameter is compatible with most flat-top grills, camp hibachis, and cast-iron skillets for single-portion or small-batch tasks. Its neutral stainless-and-glass styling sits neatly on most backyard or indoor cooking surfaces and stores easily when not in use.
Who this is for: This basting cover is designed for home cooks, barbecue enthusiasts, and small-scale caterers who use Blackstone-style griddles, flat-top grills, or cast-iron pans and want faster, more consistent melts and juicier finishes. It’s a practical upgrade for anyone who values visible monitoring while cooking, needs reliable temperature feedback, and prefers a compact tool that enhances weekend barbecues, weeknight dinners, and outdoor cookouts.
Q: Will the thermometer handle high griddle heat?
A: Yes—the built-in thermometer reads up to 700°F and is designed for flat-top and high-heat griddle use.
Q: Can I use this on a cast-iron skillet?
A: Yes—the 12-inch dome fits most skillets and cast-iron surfaces for single-portion melts and steaming.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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