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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Fallovea's Welcome Coir Doormat is a 17" x 30" natural coconut-fiber entry mat with black cursive lettering and a PVC non-slip backing designed to trap dirt and stabilize the mat at covered doorways.
This durable coir mat blends farmhouse charm with everyday practicality. The textured coconut fibers scrape soil and debris from shoes, while the bold cursive "Welcome" makes a warm first impression. Sized to fit most standard door openings, the mat works well alone or layered with a larger rug for seasonal styling.
The coarse coir surface acts like a natural scraper, removing grit and moisture from footwear before you step indoors. Regular shaking or a quick sweep clears collected debris so the mat performs consistently over time.
Fallovea added a PVC non-slip backing to provide traction on flat, covered surfaces and to keep the mat from sliding during daily use. While the backing stabilizes the mat, it’s recommended for sheltered areas to avoid prolonged exposure to moisture or freezing temperatures.
The neutral natural coir tone and simple black cursive design pair easily with farmhouse, coastal, or minimalist looks. Use the mat alone for a clean entry, or layer it over a larger patterned rug to add color and protection under heavy use.
Maintenance is low-effort: shake the mat outdoors to dislodge trapped dirt, sweep or vacuum the surface, and store it inside during wet or freezing weather to prolong life. Avoid machine washing or saturating the coir to prevent fiber breakdown.
Who is this for: The Fallovea Welcome Coir Doormat suits homeowners and renters who want an attractive, functional mat that fits most standard doorways. It’s ideal for people seeking a simple farmhouse or neutral look, those who need a low-maintenance scraper mat for high-traffic entrances, and anyone who prefers a compact mat that layers well with larger porch rugs.
Q: Is this doormat weatherproof?
A: It’s best for covered outdoor areas and indoor entryways; avoid prolonged exposure to heavy rain or standing water.
Q: Can I machine wash the coir mat?
A: No—do not machine wash. Shake, sweep, or vacuum and air-dry to clean and preserve the fibers.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
