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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These EXCELLO GLOBAL Bistro String Light Poles are a heavy‑duty, two‑pole set that extends to 10 feet and includes both flat and stake bases for secure, versatile outdoor string light installation.
Give your patio, deck, or outdoor dining area an elevated, professional look with a pair of extendable Bistro poles designed for year‑round use. Constructed from steel with a black powder‑coat finish, the EXCELLO GLOBAL set avoids the wobble and rust of cheaper options while keeping string lights clear of heads and obstacles. The kit arrives ready to mount: each pole includes a three‑hole flat base for concrete or wood and a 10" yard stake for soft ground, plus clips to hold lights neatly in place.
Installation is straightforward because each pole is engineered to work with common outdoor surfaces and comes with hardware-ready bases. The included clips keep bulbs spaced and oriented correctly, reducing sag and tangles. No special tools or custom anchors are required for most standard setups.
These steel poles are built to handle typical bistro and patio string lights used in residential and light commercial spaces. Their robust construction and powder‑coat finish lend extra durability against outdoor wear. For unusually heavy fixtures, confirm combined weight and wind exposure before use.
Each pole comes with two distinct bases so you can choose the best anchor for your surface. Use the flat base with three pre‑drilled holes when fastening to concrete, wood decks, or pergolas. Use the 10" yard stake on lawns or soft soil for quick, tool‑free placement that can be removed seasonally.
Each pole extends up to 10 feet, giving ample clearance to keep hanging lights above head height and out of sight lines. The telescoping or multi‑section design lets you adjust height to suit string runs, tree lines, or building eaves. Taller setups create a cleaner, more professional atmosphere for patios and commercial outdoor seating.
Who is this for? These EXCELLO GLOBAL Bistro String Light Poles are made for homeowners, restaurateurs, event planners, or renters who want a tidy, durable solution for hanging string lights without permanent structural changes. If you need an all‑in‑one pair of poles that can be quickly mounted on decks or driven into lawns, and that look polished while resisting outdoor conditions, this kit covers both casual and commercial needs.
Q: Do the poles come with hardware for mounting?
A: Bases are included, but screws or anchors for the flat base are not—use proper exterior screws or masonry anchors for your surface.
Q: Can I remove the yard stake and change to the flat base later?
A: Yes. The poles are designed for interchangeable bases so you can switch between stake and flat mounting as needed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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