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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
EPFamily 12 Inch Ceramic Planter Pot is a large, glazed white ceramic pot with a drainage hole and removable saucer designed for healthy indoor and outdoor plants.
This roomy 12" diameter by 12" high ceramic planter combines clean, modern styling with practical features to support plant health and home décor. Fired at high temperatures for a durable glaze, the planter includes a removable ceramic tray and a small drainage net to help keep soil in place while allowing excess water to escape. Its fluted coil surface adds subtle texture that complements contemporary, minimalist, and cottage-style interiors as well as patios and balconies.
The pot’s built-in drainage hole prevents standing water from accumulating in the soil, helping reduce the risk of root damage caused by saturation. The included ceramic saucer collects runoff to protect surfaces, and the drainage net helps keep potting mix from washing out while allowing water to flow freely.
The planter’s glazed white finish and fluted coil texture offer a neutral, tactile surface that suits many décor themes without overpowering the plant. Its simple round silhouette makes it versatile for floor-standing specimens or as a striking tabletop display.
This large planter accommodates many medium-to-large houseplants and outdoor container specimens that need room to develop roots. It’s suitable for trees and sculptural plants as well as collections of succulents or herbs when planted with appropriate soil depth.
Use a well-draining potting mix and layer the drainage net or coarse material above the hole to prevent soil loss. Water according to the needs of the plant species and allow excess water to collect in the saucer for quick visual checks. Keep the pot on a protective pad when placed on sensitive surfaces and periodically clean the saucer to prevent buildup.
Who is this for: This EPFamily 12" ceramic planter is for plant owners who want a stylish, durable container that balances aesthetics with practical drainage. It fits gardeners looking for a robust home or patio pot for medium to larger houseplants, gift buyers seeking a presentable plant vessel, and renters or homeowners who need surface protection and easy maintenance. If you want a neutral, long-lasting pot that supports healthy root systems while enhancing your decor, this planter is made to fit that need.
Q: Does the pot include a saucer and other accessories?
A: Yes. It ships with a removable ceramic saucer and a 3.4 cm drainage net included.
Q: Can I use this planter outdoors year-round?
A: It’s suitable for outdoor use but bring it indoors before freezing temperatures to prevent cracking.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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