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Free UK delivery on every order. Dispatched within 2–3 business days; typically delivered 6–9 business days after you order (allow a little longer for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The EPFamily 12-inch white ceramic plant saucer is a durable, glazed round tray that catches excess water and protects surfaces for indoor and outdoor potted plants.
This ceramic plant tray blends functionality with a clean aesthetic. Glazed inside and out to resist stains and control water flow, the saucer measures 12.7 inches (32.5 cm) across and 1.2 inches (3 cm) deep, giving it enough capacity for common drainage while keeping a low profile beneath your planter. Crafted from premium ceramic, it resists warping and maintains color so it looks attractive beside shelves, patios, and windowsills.
The saucer is designed to accommodate planter bases from about 4 inches up to 11 inches in diameter. Always measure the diameter of your pot’s base before ordering to ensure a stable fit. Its broad rim supports different planter shapes while letting excess water collect without spilling onto furniture.
The interior and exterior glaze creates a smooth, non-porous surface that slows water absorption and limits staining. That finish directs water toward the center rather than seeping into the ceramic, making cleanup easier and protecting the tray from mineral buildup. It also makes wiping and rinsing quick after watering sessions.
Yes — the EPFamily ceramic saucer is sturdy enough for patios, balconies, and indoor plant displays. Ceramic construction holds up to routine outdoor exposure when placed in covered areas and keeps a consistent appearance indoors. For freezing climates, bring ceramic pieces inside during extreme cold to avoid cracking.
With a 1.2-inch depth and 12.7-inch diameter, the saucer collects a useful volume of runoff while staying low-profile under planters. Its wide footprint improves stability for larger pots and reduces tipping risk. The saucer’s weight and flat base help it remain steady beneath soil-filled containers.
Who is this saucer for? The EPFamily 12-inch ceramic plant saucer is for houseplant enthusiasts and gardeners who want a neat, attractive solution for drainage and surface protection. It's ideal for owners of medium to large pots who value a glazed, low-maintenance tray that fits a variety of planter bases. If you need a solid, decorative catch tray to avoid spills on hardwood floors, tabletops, and patios while keeping plant displays tidy, this saucer is a practical choice.
Packaging and support: Each saucer is carefully packaged for transit. EPFamily customer support is available if you have questions after delivery or during use.
Q: Will an 11-inch pot fit on this saucer?
A: Yes. The saucer’s 12.7-inch diameter accommodates pots with base sizes up to about 11 inches.
Q: How do I clean the glazed ceramic saucer?
A: Wipe with a damp cloth or rinse with mild soap and water; the glaze prevents staining and simplifies cleaning.
Free UK delivery on every order — dispatched within 2–3 business days, typically arriving 6–9 business days after you order.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
