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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
EOX 24-inch plastic moss poles are modular D-shaped supports that you fill with sphagnum moss to give Monstera, pothos and other climbing houseplants a moist, attachable surface for aerial roots.
These clear, foldable panels arrive flat and become semi-cylindrical moss poles when folded and filled, offering an easy-to-place vertical structure for indoor pots. Supplied as a six-pack with garden ties, the poles are sized to fit typical container depths while letting you connect sections later as plants grow taller. Sphagnum moss is required but not included, and the design focuses on giving aerial roots a humid, stable surface to anchor and climb.
Each panel ships flat and has two crease lines to fold into the D-shaped profile. After folding, pack pre-soaked sphagnum moss into the open grid and secure the panel in the pot; use the included garden ties to fasten stems to the pole while adding potting mix around the base.
They’re ideal for climbing and vining houseplants that produce aerial roots, such as Monstera, Philodendron, pothos, and Rhaphidophora. The pole’s broad D-shaped face gives a reachable rooting surface suited to medium pots and young-to-maturing specimens.
Watering frequency depends on ambient humidity, temperature and the plant’s needs; check the moss moisture by touch and re-wet when it begins to feel dry but not waterlogged. Proper drainage and occasional airing prevent rot—remove and dry a panel briefly if any mold appears, and replace moss as needed to keep a healthy rooting surface.
Yes. Panels are designed to connect so you can stack additional sections as your plant grows taller. Because the panels are plastic, they clean easily and can be refilled with fresh sphagnum moss for reuse across multiple growing seasons.
Who is this for: The EOX 24-inch moss pole 6-pack is aimed at indoor plant enthusiasts who want to train and support climbing species without bulky metal stakes. It suits hobbyists with multiple medium-sized pots, plant-swapters who like modular systems, and anyone who prefers a reusable, easily assembled support that encourages aerial root attachment. Avoid buying if you prefer ready-filled or living-moss poles; sphagnum moss must be purchased separately.
Q: Does sphagnum moss come with the EOX poles?
A: No, sphagnum moss is not included. Purchase pre-soaked moss separately and pack it into the panels before use.
Q: Can I join panels to make a taller support?
A: Yes, compatible panels connect so you can stack sections to increase height as your plant grows.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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