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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The EGO Power+ STX3800 is a 15-inch, 56-volt commercial-grade cordless string trimmer with a carbon-fiber shaft, brushless motor, and lifetime-shaft warranty (battery and charger sold separately).
Built for landscapers and serious homeowners who want gas-level performance without the noise and fumes, this Commercial Series trimmer pairs a high-efficiency brushless motor with a carbon fiber shaft that’s stronger than standard metal shafts and backed by a lifetime warranty. Its 15-inch cutting swath and professional .095" cutting line improve clearing speed, while weather-resistant construction helps it stand up to demanding jobsite conditions. Note: the trimmer is compatible with EGO Commercial Backpack batteries (BAX1501) and the Backpack Link (BXH1001); battery and charger are not included.
The STX3800 runs at up to 5,700 RPM and delivers a 15-inch cutting swath, giving you fast clearing for tall grass and thick weeds. The professional .095" line offers more bite and durability than consumer-grade line.
This model is engineered for commercial use with weather-resistant construction and a carbon fiber shaft that resists twisting and fatigue better than ordinary shafts. EGO backs the carbon fiber shaft with a lifetime warranty, offering long-term reliability on the jobsite.
The brushless motor reduces vibration and extends runtime, making the trimmer quieter and easier to handle during extended use. Its balanced, lightweight design and bump-feed head simplify trimming around beds, fences, and walkways.
The STX3800 is part of EGO's Commercial Backpack Series and works with the BAX1501 backpack battery and BXH1001 Backpack Link for extended run time. Because the battery and charger are sold separately, you can match power capacity to your workload or use existing EGO Commercial batteries.
Who is this for? The EGO Power+ STX3800 is aimed at professional landscapers, grounds crews, and homeowners who need a durable, quiet, and powerful cordless trimmer able to handle heavy-duty trimming tasks. If you want gas-like cutting performance without fumes and easy compatibility with commercial backpack batteries, this model is engineered to deliver consistent results and low maintenance over years of use.
Q: Does the STX3800 include a battery and charger?
A: No. Battery and charger are sold separately; it’s compatible with the BAX1501 backpack battery and BXH1001 Backpack Link.
Q: What is covered by the warranty?
A: The carbon fiber shaft has a lifetime warranty; the unit also includes a 2-year commercial warranty for defects.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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