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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
EcoClear's RatX is a non‑toxic, patent‑protected pellet system designed to humanely eliminate rats and mice without using conventional poisons.
RatX from ECOCLEAR PRODUCTS PEOPLE, PETS & WILDLIFE is a ready‑to‑use pellet formulation offered in a 3 lb. bag that relies on a mechanical, non‑toxic approach rather than chemical toxicants. Backed by multiple U.S. and international patents, the pellets are engineered for indoor and outdoor placement and are labeled for safe use around livestock and pets when used according to directions. The product is intended for homeowners and professionals who want a humane, low‑toxicity alternative to traditional rodenticides.
RatX uses a patented mechanical kill system built into the pellet matrix so that rodents consuming the bait are not exposed to conventional toxic active ingredients. The formulation causes rapid cessation of rodent activity through a physical process designed by the manufacturer.
When applied exactly as directed on the label, RatX is formulated to minimize risk to non‑target animals such as domestic pets and farm animals. The product's non‑toxic classification reduces secondary exposure concerns associated with poisoned carcasses, though label directions and site selection must still be followed strictly.
Use RatX both indoors and outdoors in areas where rodent activity is known or suspected, such as along walls, in burrows, or near food sources. Place pellets in tamper‑resistant bait stations or protected cavities to concentrate feeding and reduce accidental access by non‑targets.
RatX combines a ready‑to‑use pellet format with clear directions and a mechanical action that simplifies deployment for a range of users. Professionals appreciate its patent‑backed design and reduced regulatory concerns; homeowners benefit from straightforward application and lower perceived toxicity.
Who this product is for: RatX is intended for property owners, pest management professionals, and agricultural operators looking for a humane, low‑toxicity option to manage rats and mice. It’s a good choice when secondary poisoning risk is a concern, when pets or livestock are present, or when you prefer a mechanically based solution instead of chemical rodenticides. Always read and follow the product label to ensure safe and effective use.
Q: Does RatX contain chemical poisons?
A: No. RatX uses a patented mechanical action in the pellets rather than traditional chemical rodenticides.
Q: Can I use RatX around pets and livestock?
A: Yes when used exactly as directed on the label; placement in protected bait stations is recommended to limit access.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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