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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Easy Heat 30 ft. 120V 5W roof de-icing cable is a low-voltage heating cable designed to prevent ice dams and allow melting water to drain from gutters, downspouts, and roof valleys.
This 30-foot Easy Heat roof and gutter cable is built to keep water flowing off inclined roofs with tab shingles by creating a thawed channel through ice buildup. It’s intended specifically to stop ice dams and hidden backup ice that can force water under shingles or into gutters, rather than to clear entire roofs of snow. Constructed from quality materials and factory-tested, the cable is made in Mexico and engineered for long service life with minimal maintenance.
The cable produces localized heat along gutters, downspouts, and roof edges so trapped meltwater can move away instead of refreezing and forming dams. It’s placed where ice accumulates to form a continuous melt path, reducing pressure behind shingles and in gutters.
Install the cable along the edge of the roof, inside gutters, and downspouts or in roof valleys to create a continuous heated channel. Follow manufacturer guidance and local electrical codes; many homeowners have electricians install and connect the cable to an outdoor GFCI-protected outlet or junction.
No — when installed properly, the low-wattage cable gently melts ice and will not overheat roof materials. The product is built to be weather-resistant and to operate year after year without service when mounted with the recommended hardware and installed according to instructions.
Who is this for: homeowners and property managers with inclined, tab-shingle roofs who experience gutter backups or ice damming at eaves, valleys, or downspouts. This Easy Heat 30 ft. cable is especially useful where targeted heat channels are needed rather than whole-roof snow removal. It’s a practical option for people seeking a long-lasting, low-maintenance preventive solution; consult a qualified installer or electrician for correct mounting and connection to a GFCI-protected power source.
Q: Can I use this cable to melt snow from my entire roof?
A: No. The Easy Heat 30 ft. cable is designed to prevent ice dams and keep meltwater flowing; it is not intended to clear all snow from a roof.
Q: Do I need a professional to install the cable?
A: Professional installation by a qualified electrician is recommended to meet local codes and ensure safe GFCI-protected power connection.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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