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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
EasiBBQ Full-Size Griddle Insert is a replacement flat-top cooking surface designed to fit Charbroil TRU-Infrared 4-burner grills, giving you a large, nonstick area for searing, stir-frying and breakfast foods.
If your Charbroil TRU-Infrared or compatible commercial infrared grill needs a flat-top option, this EasiBBQ insert swaps into place of the original grate and emitter plates to bring the cooking surface closer to the heat source. The 17 x 27.5-inch coated steel plate delivers an expansive, easy-to-clean area and ships with a silicone heat-resistant mitt for safe handling during installation and swaps.
Yes — this insert is engineered to match the dimensions and mounting pattern of many Charbroil TRU-Infrared 4-burner models and compatible part numbers. Always measure your cooking cavity and compare to the 17 x 27.5-inch specification before ordering.
Because the griddle sits nearer to the burner than a typical grate, it reaches cooking temperatures faster and provides a continuous flat surface ideal for foods that need even contact. The coated surface helps with release and cleanup.
The package contains one full-size coated griddle insert and a heat-resistant silicone mitt to protect hands when changing hot components. No extra tools are required for the swap, though a quick grill cavity measurement and removal of the grate and emitter plates are necessary.
Maintain the coated steel surface by wiping excess food after each use and periodically seasoning for best release. Avoid abrasive cleaners; warm water and a soft scraper or cloth will preserve the coating.
Who is this for: The EasiBBQ Full-Size Griddle Insert is intended for grill owners who want a flat-top surface on compatible Charbroil TRU-Infrared multi-burner grills — especially those who cook pancakes, eggs, stir-fries, seafood or crowd-friendly meals and prefer a continuous nonstick area. It also suits users replacing worn original inserts who want a ready-to-install coated plate with a heat-safe mitt included.
Q: Will this griddle fit my Charbroil TRU-Infrared 4-burner model?
A: It fits many Charbroil TRU-Infrared 4-burner models and listed part numbers—measure your grill cavity and compare to the 17 x 27.5-inch plate before buying.
Q: Do I need tools to install the insert?
A: No special tools are required; remove the existing grate and emitter plates and slide the insert into place using the included heat-resistant mitt if components are hot.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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