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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The terracotta pot is naturally porous, allowing moisture to move from the glass reservoir into the soil as the plant needs it. There is no drainage hole, so water stays contained in the glass cup and the tabletop remains dry. This passive system reduces overwatering and cuts down on daily maintenance.
Each pack contains three matching units: a small terracotta pot and a clear glass cup. The overall dimensions are approximately 4" outer diameter and 4.3" height; the terracotta insert itself is about 4" diameter by 3.9" high. Because the pots are handcrafted, minor variations in shape and finish are normal and add to their charm.
These planters suit small plants that appreciate steady but not excessive moisture. They’re best for herbs, compact succulents, houseplant cuttings, air plants (with substrate), and small foliage like baby spider plants or aloe pups. Avoid planting species that require freely draining pots with large airflow through the base.
Maintenance is straightforward: check the glass reservoir and refill when the water level drops to about half-fill, and refresh the soil surface as needed. Periodically remove the terracotta insert to clean the glass cup and to inspect roots. Because there is no external drainage, wipe the underside of the cup if any residual moisture collects.
Q: Do these planters leak onto my table?
A: No—the terracotta sits in a clear glass cup that contains water, preventing leaks and keeping surfaces clean.
Q: How often should I refill the water reservoir?
A: Refill when the glass drops to about half-full; frequency depends on plant type and indoor humidity, typically every 1–2 weeks.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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