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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The tray’s elevated center pedestal separates the pot from collected runoff, so soil and roots don’t sit in water. A sloped inner gutter funnels extra water toward the built-in threaded spout for consistent outflow.
Yes — the tray is molded from heavy-duty ABS and formulated with UV inhibitors to resist fading and cracking under sun exposure. It tolerates temperature swings and routine outdoor use without becoming brittle or warping.
The threaded spout makes linking trays and directing waste water simple and customizable. Use standard 3/4" PVC or flexible tubing to chain trays, lead runoff to a drain, or return water to a storage reservoir for reuse.
The 15.5" diameter accommodates many large pots — plastic, terra cotta, ceramic, and fiberglass — and the elevated pedestal keeps different pot bases off pooled water. It’s versatile enough for single large containers or grouped smaller pots when you need centralized drainage.
Q: Does the 15.5" tray fit ceramic and plastic pots?
A: Yes. The 15.5" diameter accommodates many ceramic and plastic pots and lifts them above pooled water.
Q: Can I link multiple trays to a single drain line?
A: Yes. The 3/4" threaded spout accepts standard PVC or tubing; add extra lines per 12 trays for heavy flow.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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