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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
DR. INFRARED HEATER DR-238 is a portable, mountable carbon infrared heater designed to deliver clean, instant warmth both indoors and outdoors with three power settings and remote control.
The DR-238 combines weather-resistant anodized aluminum construction with a high-reflectivity mirror plate and a carbon lamp to provide odorless, instant infrared heat for patios, garages, commercial patios, and residential spaces. It runs on standard 120V power, is ETL listed, IP55 rated for indoor and outdoor use, and comes complete with a power cord, wall and ceiling mounting bracket, and a remote control for convenient operation.
The DR-238 is built to withstand outdoor conditions while delivering focused infrared heat that warms people and objects instead of the air. Its IP55 rating and anodized aluminum housing protect the unit from dust and water splashes, making it suitable for covered patios, restaurant terraces, and open garages.
The heater offers three power settings — 900W, 1200W and 1500W — so you can balance warmth and electricity use. A handheld remote control lets you switch power levels from a distance, and the unit plugs into a standard 120V outlet for easy installation.
The DR-238 uses carbon infrared technology and a reflective aluminum plate to direct more of the generated heat toward people and surfaces, reducing wasted energy warming open air. The ETL listing indicates it meets recognized electrical safety standards for residential and light-commercial applications.
The heater ships with a power cord, a wall-and-ceiling mounting bracket, and the remote control so you can mount it where it best serves your space. Basic hardware and a few common tools are required to attach the bracket and secure the unit to a wall or ceiling; professional installation is optional for commercial settings.
Who is this for: The DR-238 is a fit for homeowners who want quick, focused warmth on patios, decks, garages or sunrooms, plus small businesses and restaurants that need reliable outdoor heating for customer comfort. Choose this model if you want a weather-resistant, mountable infrared heater with multiple power settings and remote control for flexible, on-demand warmth without gas or open flames.
Q: Can I use this heater outdoors in light rain?
A: Yes. The DR-238 has an IP55 rating, so it resists dust and water splashes, suitable for covered outdoor areas but not for direct heavy downpour.
Q: Does this model require hardwiring or special electrical work?
A: No. It runs on standard 120V and plugs into a regular outlet; hardwiring is not required for typical installations.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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