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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The 27-inch length gives you extra leverage and distance from the fire so you can flip or pull meat without getting too close to flames or smoke. The long arms reduce the need to bend forward, improving safety when working with deep smokers or open pits.
Each tong is forged from 304 food-grade stainless steel for corrosion resistance and strength. The white oak handle is hand-finished and fastened with brass rivets, combining a classic look with long-lasting performance suited to repeated high-heat use.
Donkey Tong includes user-friendly details that make grilling more convenient: a built-in bottle opener for quick access to a drink, and a sliding lock to keep the tong closed in storage. The flat head is shaped to handle ribs, steaks, and whole fish without tearing while providing a firm grip on food.
These tongs are versatile across many heat sources and methods: gas and charcoal grills, pellet smokers, kettle BBQs, backyard fire pits, and camping stoves. Their length and build make them especially useful for smokers and open flames where distance and leverage are important.
Q: Are these tongs oven- and dishwasher-safe?
A: Made of 304 stainless steel, the metal is oven-safe; hand-washing is recommended to protect the oak handle and finish.
Q: How strong is the grip on slippery foods?
A: The flat, wide head is shaped to hold ribs, steaks, and whole fish firmly without piercing the meat.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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