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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Direct store Parts Kit DG234 is a full replacement set of three porcelain-steel heat plates plus three porcelain-coated cast iron cooking grids designed to fit specific Chargriller and King Griller gas grill models.
If your Chargriller or King Griller has worn, warped, or missing heat plates or cooking grates, this Direct store DG234 kit supplies the common replacement pieces so you can restore even heat distribution and a reliable cooking surface. The kit pairs three slender porcelain-steel heat shields with a three-piece porcelain-coated cast iron grate set. Dimensions and finish match many Chargriller and King Griller model specifications to make installation straightforward for homeowners and grill technicians.
This kit is manufactured to be compatible with a broad range of Chargriller and King Griller gas grills. It corresponds to several original part numbers and multiple model families, so it’s a convenient option when matching replacement parts.
Knowing sizes and materials helps you confirm fit and durability before purchasing. The heat plates are porcelain-coated steel for corrosion resistance, and the grates are heavy cast iron with a porcelain finish for searing and easier cleanup.
Installation is typical for drop-in style replacement components—remove the old plates and grates, check fit, and place the new pieces. Because cast iron can chip if mishandled, inspect the package on arrival and follow simple cleaning and maintenance steps to prolong service life.
If your current shields and grates are warped, rusted, or missing, replacing them with correct-size porcelain-coated components will help restore more consistent heat patterns and a dependable cooking surface. These parts are replacements, not aftermarket performance upgrades, but correct fit and sealed finishes help heat distribution and ease of cleaning.
Who is this for: The Direct store DG234 kit is best for Chargriller and King Griller owners who need an exact-fit replacement of worn or damaged heat plates and cast iron cooking grids. It fits homeowners doing routine grill maintenance, backyard chefs replacing broken pieces, and independent repair services needing compatible parts that match original dimensions and finishes. Verify measurements of your original parts before purchase and contact Direct store customer service if you encounter damage or fit questions.
Q: Does the DG234 kit fit my Chargriller 3001 or 3030?
A: Yes. The DG234 kit lists direct compatibility with Chargriller models including 3001 and 3030; verify dimensions before installing.
Q: What should I do if a cast iron grate arrives broken?
A: Contact Direct store support for a replacement; cast iron can fracture during shipping and they provide solutions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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